11 – 12 MAY 2023 AT JIO WORLD CONVENTION CENTRE, MUMBAI

11 - 12 MAY 2023, MUMBAI
JIO WORLD CONVENTION CENTRE

11-12 MAY 2023, MUMBAI
JIO WORLD CONVENTION CENTRE

11 – 12 MAY 2023 AT JIO WORLD CONVENTION CENTRE, MUMBAI

11 - 12
May 2023
Mumbai

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PHYGITAL RETAIL CONVENTION (PRC) is India’s go-to retail intelligence event of 2021. It aims to bring together multiple stakeholders in global retail businesses to hack the most critical disruption-ready strategies around consumer behaviours, technology and innovation. A powerful blend of panel discussions, talks and masterclasses, zoned exhibitions to showcase tech solutions, innovations in products, services, retail spaces, ideas and concepts. In addition, attendees will be able to discover and experience advanced solutions from technology solution providers and innovators presenting success stories of trailblazing retail business transformations from across the world.

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PHYGITAL RETAIL CONVENTION (PRC) is India’s go-to retail intelligence event of 2021. It aims to bring together multiple stakeholders in global retail businesses to hack the most critical disruption-ready strategies around consumer behaviours, technology and innovation. A powerful blend of panel discussions, talks and masterclasses, zoned exhibitions to showcase tech solutions, innovations in products, services, retail spaces, ideas and concepts. In addition, attendees will be able to discover and experience advanced solutions from technology solution providers and innovators presenting success stories of trailblazing retail business transformations from across the world.

The India Phygital Index 2022 is a first-ever in-depth Multi-channel Commerce Preparedness Report of 250+ Indian Retailers and Brands.

The Index will focus on eight overall truths of Omnichannel adoption, ranging from change management to adjusting the organisation to a digital reality, to why technology adoption is a must and which stages of the customer journey a brand needs to focus on. Furthermore, the index will cover 10+ categories and provide an overview of the five phases of the customer journey — Awareness, Evaluation, Purchase, Service & Loyalty.

Covered in the Report

  • 8 overall truths of Hybrid Commerce adoption
  • Change management, organisational restructuring, technology adoption, stages of customer journey.
  • 10+ categories and five phases of the customer journey
  • Analyses of Awareness, Evaluation, Purchase, Service, Loyalty
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