August 18, 2020
CEO, Top-Line Solutions

For 30 years Michael Yacobian has worked with the world’s finest retailers to transform traditional Selling Environments into Buying Environments.

Buying Environment Behaviors are exclusive to Top-Line Solutions and a YACOBIAN hallmark. Each brand interaction is designed to stimulate the Natural Emotion to Buy of today’s Omni Shopper…resulting in more and larger transactions. 

This transformational approach and content is easy to understand, internalize and apply in all retail channels, Brick & mortar, Online and Mobile.

Partial list of clients:

Designed, Developed and Implemented Buying Environments –

Nordstrom – SWAT (Service With Advanced Techniques)

Bloomingdale’s – The Client Accumulation Solution and A+ Coaching

Lord & Taylor – The Client Accumulation Solution and A+ Coaching

Chanel – The Client Accumulation Solution and A+ Coaching

Gucci – The Client Accumulation Solution and A+ Coaching

Ralph Lauren – The Client Accumulation Solution and A+ Coaching

Staples – VIBE – (Valuable Inspired Buying Environments)

Casual Male XL – ABE (Activating Buying Experiences) and A+ Coaching

The Collective – The Collective Experience

Lord & Taylor – Signature Customer Experience

30 Year Achievement:

Over this time, countless associates have dramatically and sustainable improved their customer interactions and revenue generating capabilities using YACOBIAN Behaviors.

Stores –  75k

Associates and Managers trained > 3 million

Sales  > $1 trillion