08 – 09 MAY 2024 AT JIO WORLD CONVENTION CENTRE, MUMBAI

08 - 09
May 2024
Mumbai

In its Second Edition, the India Phygital Index 2024 will feature an in-depth Multi-channel Commerce Preparedness Report of 250+ Indian Retailers and Brands

The Index will focus on eight truths of Omnichannel adoption, ranging from change management to adjusting the organization to digital reality, to why technology adoption is a must, and which stages of the customer journey a brand needs to focus on. Furthermore, the index will cover 10+ categories and provide an overview of the five phases of the customer journey — Awareness, Evaluation, Purchase, Service & Loyalty. Covered in the Report.

Covered in the Report

  • 8 Overall Truths of Hybrid Commerce Adoption
  • Change management, organizational restructuring, technology adoption, stages of customer journey.
  • 10+ categories and five phases of the customer journey
  • Analyses of Awareness, Evaluation, Purchase, Service, Loyalty

Book Your Advance Copy

Know more about the INDIA PHYGITAL INDEX – 2024

https://www.fynd.com/p/india-phygital-index-2024

Leading Participants in the 2023 Survey

Unveiling on 8 May 2024 at Phygital Retail Convention, Mumbai

Speakers 2024

Matthew Mueller

Founder & CEO
Knot Standard

Juan de Lascurain

CEO
Dream Big World

Jo Black

CEO & Co-founder
bbase Design Group

Venkatesalu P

CEO & ED
Trent Ltd.

Damodar Mall

CEO - Grocery
Reliance Retail. SupermarketWala

Shailesh Chaturvedi

MD & CEO
Arvind Fashions

Nissan Joseph

CEO
Metro Brands

B S Nagesh

Founder
TRRAIN

Ankur Shiv Bhandari

MD
Asbiverse Group

Rama Bijapurkar

Thought Leader on Market Strategy & Consumer Behaviour

Bijou Kurien

Chairman
Retailers Association of India (RAI)

Sadashiv Nayak

Retail Advocacy

Aastha Almast

Co-founder & Director
The New Shop

Sandeep Varaganti

CEO
JioMart, Reliance Retail

Arvind Mediratta

MD & CEO
Hippo Stores
(a Dalmia Bharat Enterprise)

Kavindra Mishra

ED & CEO
Shoppers Stop

Rajiv Nair

CEO
Kaya India

Ajoy Chawla

CEO
Jewellery Division, Titan

Warren Paul

Head-Convenience Business
Reliance BP Mobility Ltd

Amrish Rau

CEO
Pine Labs

Vineet Gautam

CEO
Bestseller India

Manish Kapoor

CEO
Pepe Jeans London

Sushant Dash

CEO
Tata Starbucks

Sunil Nayak

CEO
Reliance Jewels

Rahul Agrawal

CEO
Barbeque Nation

Kumar Nitesh

CEO
AJIO Business & Trend Footwear

Sunil Kataria

CEO
Raymond Lifestyle

Aanchal Saini

CEO
Flyrobe

Nitin Chhabra

CEO
Ace Turtle

Sanjeev Rao

CEO
Being Human Clothing

Apeksha Gupta

CEO
John Jacobs

Mohit Khattar

CEO
Graviss Foods - Baskin Robbins

Mithun Appaiah

CEO
Wow! Momo FMCG

Samir Srivastava

CEO
Looks Salon

Kumar Saurabh

CEO
Planet Retail Holdings- Accessorize London

Tushar Ved

President
Apparel Group

Kamal Khushlani

Founding Director
Mufti

Anupam Bansal

Director
Liberty Shoes

Priyanka Gupta

Director
GKB Opticals

Saurabh Jhingan

Director & Co-founder
Ikon Retail - Latin Quatres

Sharad Madan

Director & Co-founder
Khubani group Bel Cibo Hospitality

Shibu philips

Director - Shopping Malls
Lulu Group India

Kapil Pathare

Director
VIP Clothing

Vikram Bothra

Director
Chandan Retail - Askaran Binjraj

Rohan Anand

Director
Virtous Retail

Brajesh Singh Rawat

Director
Digital Matahari

Deepak Chhabra

MD
Timex India

Amit Sarda

MD
Soulflower LLP

Yash Agarwal

Founder
National Mart India & ED-Ratnadeep Retail

Tarak Bhattacharya

ED & CEO
Mad Over Donuts

Rajneet Kohli

CEO & ED
Britannia

K Radhakrishnan

Co-founder
Tata Starquik

Sagar Daryani

Co-founder & CEO
Wow! Momo Foods

Amit Bagga

Co-founder, CEO & CMO
Daryaganj Hospitality

Sumit Jasoria

Co-founder & CEO
NewMe

Siddharth Dungarwal

Founder
Snitch

S Raghunandan

Founder
LiteStore

Neha Kant

Founder & Director
Clovia Lingerie

Agnes Raja George

Founder & MD
Pipin Fashions and Retail

Vishal Mahajan

Founder & MD
Necessity Hypermarkets

Abhijeet Anand

Founder & CEO
abCoffee

Manish Poddar

Founder & CEO
The House of Rare

Gautam Saraogi

Founder & CEO
Go Colors

Raghunandan Saraf

Founder & CEO
Saraf Furniture

Raghav Somani

Founder & CEO
Headphone Zone

Shaishav Mittal

Founder & CEO
Lovely Bake Studio

Ranodeep Saha

Founder & Director
Rare Planet Handicrafts

Jugal Mistry

Founder
Bombay Trooper

Vin Sharma

Founder
Junior's Brands

Shubham Gupta

Founder
Bonkers Corner

Manish Patil

Founder
Pengu

Biraja Rout

Founder
Biggies Burger

Prashant Issar

Founder
Ishaara (Stratix Hospitality)

Harpreet Singh Tibb

Founder
Tibbs Frankie

Kapil Goel

Founder
Exotic India

Dhruv Toshniwal

CEO
The Pant Project

Ankur Amin

CEO
Extra Butter India

Avnish Anand

Co-founder & COO
CaratLane

Abhishek Ramanathan

Co-founder & COO
Nua Woman

Lalit Jhawar

Co-Founder, & COO & CFO
Food Square & LandCraft Agro

Dhiraj Agarwal

CEO & Co-founder
Campus Sutra

Harsh Hari Modi

Co-founder & CEO
Mulmul

Sujata Biswas

Co-founder
Suta

Pradeep Krishnakumar

Co-founder
Zouk

Mayank Gupta

Co-Founder
Food Square

Aashish Batra

Co-founder
myPAPERCLIP

Harshil Salot

Co-Founder
The Sleep Company

Tanya Biswas

Co-founder
Suta

Shital Mehta

MD
Lifestyle International

Uddhav Poddar

MD
Bhumika Group

Rajesh Jain

MD & CEO
Lacoste India

Anuj Singh

MD & CEO
Spencer’s Retail

Mukesh Kumar

MD & CEO
Quest Properties

Mayank Mohan

Partner & CEO
Mohanlal Sons

Sumeet Lohia

Country Head
Ecco Shoes

Aniket Nikumb

Founding Team
Mensa Brands

Sanil Sachar

Founding Partner
Huddle Ventures

Raghu Rajagopalan

President - Group Business Development
Lifestyle Int

Mandar Dandekar

Partner
Sorin Investments

Sumit Shah

Co-founder & Leads- Operations
Logistics & Supply Chain, BOHECO

Mohit Rathod

Co-founder
Truly Desi

Ripunjay Chachan

Co-founder
Wellversed

Yash Kotak

Co-founder & CMO
BOHECO

Lokendra Singh Ranawat

Co-founder & CEO
Wooden Street

Rajeev Sharma

CEO
NY Cinemas

Ashish Kanakia

CEO
MovieMax Cinemas

Pramod Arora

Chief Growth & Strategy Officer
PVR INOX Limited

Tushar Dhingra

Co-Founder & CEO
Dhishoom Cinemas

Amar Preet Singh

Co - Founder & COO
Neeman's

Harii Subramaniam Jayaraman

Director - Offline Business
Lenskart

Deepak Yadav

CXO & Chief BD Officer
Shoppers Stop

Abhishek Raj

COO
Lacoste India

Apoorv Sen

COO
Iconic Fashion India

Berry Singh

COO
Ace Turtle

Shailina Parti

COO
Trent (Westside)

Sachin Agarwal

COO
Nature’s Basket

Jayen Naik

COO
Nexus Malls

Gokul Dharan

COO
Papa Don't Preach

Karan Singla

COO
The Sleep Company

N P Singh

Director - Retail Development - Samsonite South Asia
Samsonite

Srinivasa Roa

Business Head
Wild Bean Cafe - Reliance BP Mobility

Arun Sharma

Business Head - Retail
Wildcraft

Lavish Soni

Business Head
The House of Rare

Hardik Shah

CTO
Impresario HandMade Restaurants

Monish Kaul

CPTO
Zivame

Piyush Chowhan

Retail Industry Professional

Rajesh Verma

CIO
Indian Terrain

Meheriar Patel

Group CIO
Jeena Company

Ranjan Sharma

CIO & Head-Supply Chain
Bestseller India

Sandeep Jabbal

Chief Digital Transformation & Information Officer
Shoppers Stop

Indresh Pradhan

CIO
Apparel Group India

Anil Menon

CIO
Lulu Group

Manoj Patel

CIO
Safari

Amit Arora

CIO
SHR Lifestyles

Yogendra Kumar Singh

CIO/Head-IT and SAP
Barista Coffee

Suman Guha

CPTO (VP Product & Engineering)
Reliance Retail

Zahid Ansari

VP – Information & Retail Technology
Forever New

Biswajeet Ghosal

VP - Retail & Business Development
Mufti

Raj Gopal Nayak

CTO
Metro Brands

Dr. Sandiip Kothaari

CTO
Speciality restaurant

Kiran Komatla

Group CTO
Restaurant Brand Asia

Vipin Gupta

CTO
Starbucks

Rajneesh Sharma

Head of IT
Campus Activewear

Ritu Agarawal

CDO- E-commerce
Soch Apparels

Prashant Bokil

Group CIO & CISO
Finquest Group - Reid & Taylor, Digjam, Ballarpur Industries

Mohit Malik

CTO
Chaayos

Navin Singhania

CTO
Stovekraft

Vasco Santos

Global Sales & Leasing Director
Ingka Centres

Inaayat Guram

Director –Enterprise Innovation
Logic ERP

Chirag Taneja

Founder
GoKwik

Niraj Jaipuria

Founder & Director
BI Retail

Ajay Rao

Founder & CEO
Emiza Inc

Murali Balan

Co-founder
Tenovia

Anuj Dalal

Founder & CEO
Zestard Technologies

Karan Goyal

Founder & CEO
Kreative Digitals

Ashwin Puri

MD & CEO
Lake Shore

Anuj Kejriwal

CEO & MD
Anarock

Deepak Jain

CEO
Amante India

Pankaj Renjhen

COO & Jt. MD
Anarock

Avinash Kant

President, Hong’s Kitchen & Domino’s Sri Lanka/Bangladesh
Corp Affairs and CSR

Dr. (H.C.) Dheeraj Dogra

MRICS- Global Realty & Retail Analyst Chief Sales & Marketing Officer
MVN Infra

Nandini Taneja

VP
ReachPro Group

Frankline Sen

AVP - Retail Leasing & BD Luxury Retail
Paras Buildtech India Pvt. Ltd

Chitrank Goel

EVP & Business Head
Dunkin

Ankit Chhabra

Head of Retail
Mall of Madras – SPR India

Gaurav Pande

EVP & Business Head
Popeyes

Abhishek Bansal

ED
Pacific Group

V Muhammad Ali

CEO, Forum Malls
Prestige Group

Rajneesh Mahajan

CEO
Inorbit Malls

Peayush Agarwal

CEO
V3S VIKAS SURYA GROUP

Yogeshwar Sharma

Chief of leasing and Business Development
DLF Retail

Rajendra Kalkar

Business Head - Retail & Hospitality
Adani Realty

Kamal Jeet

Sr. Tech Director
NISG - National Institute for Smart Government

Lokesh Wagadre

VP & Head of Tech
Kaya

Piyush Agarwal

VP- Supply Chain
Pepperfry

Gopinath R

VP - Supply Chain, Inst. Sales & BD
Arvind Fashions

Shifali Singla

VP - Product & SCM
Lacoste

Rajesh Sethuraman

VP - Brand Experience & CMO
Blackberrys

Anirban Chakraborti

SVP- Product & Technology
Sangeetha Mobiles

Vinod Kapote

Head IT
Trent

Jyoti Deswal

Director - Modern Trade & E-commerce Business
Lenovo India

Kuber Kharbanda

E-commerce Director
Lakshita Fashions

Narendra Motwani

Head-E-commerce & Digital Marketing
Malabar Gold and Diamonds

Kamal Arora

Lead- Marketing & Clinical Partnerships
Clinikally

Ketan Chunchanur

SVP & Head Modern Trade, Ecommerce & Omnichannel
Modenik Lifestyle

Ankur Sarawagi

SVP
Shiprocket

Vaibhav Baweja

Head - E-commerce
Bestseller India

Rahul Kaushal

AGM- Ecommerce head
Casio India

Sreekanth Chetlur

Chief Ecommerce Officer
Shoppers Stop

Arun Naikar

Chief of Ecommerce
FabIndia

Sumit S Suneja

Chief Expansion Officer & Head-International Markets
Bestseller

Dhaval Raja

Chief General Manager
Senco Gold and Diamonds

Sathish Kumar

Head Corporate Strategy & CDC & Communications Officer
Brand Studio Lifestyle

Ulhas Uday

Business Head - E-commerce
Seiko

Abhinav Gairola

Head E-commerce & Marketplace
Campus Sutra

Mayur Pathak

Omnichannel Product Leader
Kushal's Fashion Jewellery

Sachin Damle

Director - Real Estate
Hardcastle Restaurants (McDonalds West & South)

Juhi Santani

Director & Creative Head
Retale Design

Rakesh Ajila

Senior Director - Real Estate & Brand Expansion
cure.fit (cult.fit)

Rajiv Merchant

President Retail
Indo Count

Neerav Sejpal

VP - BD
Spencer's & Nature’s Basket

Sumit Ghildiyal

Senior VP– Head BD & NSO
Lifestyle International- Max Division

Preeti Chopra

VP - BD - India & Global
Being Human Clothing

Ranjeet Thakur

VP & Head - BD
Subway India

Indranil Banerjee

AVP & Head BD
Wow! Momo Foods

Karan Pethani

AVP - Retail Real Estate
Reliance Retail

Sahil Kansal

Head of Property & Franchising, Infiniti Retail
Croma

Prakash Patel

MD
Bhumi World

Avishek Banerjee

Head Of Monetisation, Category, Strategic Initiatives & Brand Partnership
The New Shop

Mohsin Khan

National Head - BD
VIP Industries

Deepika Khare

National Head - BD
Caratlane & Shaya

Lokesh Makhija

National BD Manager
Celio Future Fashion

Abhinav Agarwal

National BD Head
Levi's

Rushina Shah

Head - BD
BlueStone

Nitin Bansal

Head BD
Miniso Lifestyle

Rahul Sharma

BD Head - Popeyes
Jubilant FoodWorks

Akshat Agarwal

BD Head - North & East India
McDonald’s

Sneha Jain

BD Head
Hidesign Retail

Arun Pillay

Head BD, Store Design & Construction
Metro Brands

Kapil Kumar Singla

BD - Head
Jubilant FoodWorks

Avinash Tripathi

VP, Concept Head - Freshpik & Fresh Signature
Reliance Retail

Amit Garg

Head - BD
Cinepolis India

Akash Srivastava

Head - BD
Raymond

Vishal Telkar

Head- BD
Taco Bell

Sourav Talukdar

Sr. Manager - BD
Page Industries (Jockey)

Akash Valia

SVP-Strategy
Pharmeasy (API Holdings)

Shahroz Mirza

Business Head
Meena Bazaar

Mohd Saif

Business Head
Bigbasket

Mohsin Dokaria

GM- BD & Projects
ORRA

Shubham Tiwari

New BD-AGM
Bikanervala

Satish Rana

Head - Retail Sales, Supply Chain & Category Management
Jio- BP, Convenience Stores

Gaurav Sachdeva

Retail Head - EBO and SIS
Bestseller India

Mohit Behal

Retail & BD Head
OCTAVE

The India Phygital Index 2023 is a first-ever in-depth Multi-channel Commerce Preparedness Report of 250+ Indian Retailers and Brands.

The Index will focus on eight overall truths of Omnichannel adoption, ranging from change management to adjusting the organisation to a digital reality, to why technology adoption is a must and which stages of the customer journey a brand needs to focus on. Furthermore, the index will cover 10+ categories and provide an overview of the five phases of the customer journey — Awareness, Evaluation, Purchase, Service & Loyalty.

Covered in the Report

  • 8 overall truths of Hybrid Commerce adoption
  • Change management, organisational restructuring, technology adoption, stages of customer journey.
  • 10+ categories and five phases of the customer journey
  • Analyses of Awareness, Evaluation, Purchase, Service, Loyalty
To download The India Phygital Index 2022, please fill up the form below.
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