08 – 09 MAY 2024 AT JIO WORLD CONVENTION CENTRE, MUMBAI
The Index will focus on eight truths of Omnichannel adoption, ranging from change management to adjusting the organization to digital reality, to why technology adoption is a must, and which stages of the customer journey a brand needs to focus on. Furthermore, the index will cover 10+ categories and provide an overview of the five phases of the customer journey — Awareness, Evaluation, Purchase, Service & Loyalty. Covered in the Report.
Covered in the Report
https://www.fynd.com/p/india-phygital-index-2024
Leading Participants in the 2023 Survey
Unveiling on 8 May 2024 at Phygital Retail Convention, Mumbai
The Index will focus on eight overall truths of Omnichannel adoption, ranging from change management to adjusting the organisation to a digital reality, to why technology adoption is a must and which stages of the customer journey a brand needs to focus on. Furthermore, the index will cover 10+ categories and provide an overview of the five phases of the customer journey — Awareness, Evaluation, Purchase, Service & Loyalty.
Covered in the Report
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