● Overview of the INDIA+Bharat Opportunity
● Crafting INDIA-Bharat’s Growth Roadmap through Phygital
● Trends and Strategies That Can Help Retailers Conquer the World’s Biggest Consumer Story
● How is Phygital transforming the Indian Consumer’s Mindset towards goods, services, experiences
● A view of Retail over the last 3 decades and what the next 5 years mean for us
● World’s 6th largest economy - what does this mean as an opportunity for every Retailer

Arvind Singhal, Chairman, Technopak

● 10 serious indicators that Consumerism is at play
● Sales figures (statistics) that reinforce the India consumer story : as World’s sixth largest growing economy
● India will take its spot as the world’s THIRD largest economy within this decade – what is the message to the brands (globally) who are watching from the sidelines and still haven’t made up their mind to mark their entry into India
● The brand appreciation story – what sways the customer today – the interplay of value, price, emotional connect
● What kind of consumption is growing where
● The story which these brands want to play out in India, how are they innovating, and what they are doing in the next 3 years to fuel this story
● What are the global headquarters saying, when it comes to importance of India as a market in the overall global portfolio
● HR, Tech, Distribution, Product – what’s changing with Phygital. And what consumers, employees, and suppliers are expecting

Shailesh Chaturvedi, MD and CEO, Arvind Fashions I Patron, PRC 2022 and Chairman, India Fashion Forum
Damodar Mall, CEO – Grocery, Reliance Retail I Patron, PRC 2022 and Chairman, India Food Forum

Pushpa Bector, Executive Director, DLF Retail & Manish Mehrotra, Director operations, DLF Retail

Referred to interchangeably as Bharat or India, the world’s sixth largest economy is a marketplace that is both lucrative and highly scalable. While consumption and retail growth in urban and semi-urban India continue to surge, much of India’s heartlands — “Bharat” — are also rising fast as vast consumer markets — and future retail hubs.

Indian retail market is the world's third-largest consumer market, where 65% of discovery happens online, 97% of shopping takes place offline. The winner will be one who can offer an affordable, high-quality experience both online and offline to a billion people. A recent article stated that there are 70 million online shoppers in India, of whom only 10 million can be classified as 'digital natives'. These numbers mean that today in a country of 1.3 billion people, less than 1 per cent would be considered to be digital natives.

How do we power the transformation of Retail in the dual and complex market of India/ Bharat.

● Shailesh Chaturvedi, MD and CEO, Arvind Fashions I Patron, PRC 2022 and Chairman, India Fashion Forum
● Damodar Mall, CEO – Grocery, Reliance Retail I Patron, PRC 2022 and Chairman, India Food Forum
● Bharat Kalia, Co-founder and CEO, Lifelong Online and Thrasio India
● Devarajan Iyer, Executive Director & Chief Executive Officer, Lifestyle International
● Ramesh Menon, Group CEO, Wingreens
● Abhishek Bansal, Executive Director, Pacific Malls
● Moderator: Arvind Singhal, Chairman, Technopak

SOLOx: A Tail (Tale) of Pets, Passion, Perseverance - What It Took To Be a (Woman) Entrepreneur and Build a Never-Before Explored Category

Rashi Narang, Founder, Heads Up For Tails

Vinay Bhatia, Country Director- India, Message Bird

Introduction of Report and Synopsis by: Anil Rajpal, CEO & Founder, One Consulting

Mega Book Launch at the hands of august VIP Speakers

Akshay Ghulati, Co-founder – Strategy and Global Expansion, Shiprocket

● Vineet Gautam, CEO, Bestseller
● Rajesh Jain, MD & CEO, Lacoste
● Harsh Bansal, Director, Vegas Mall & Unity Group
● Rajneesh Mahajan, CEO, Inorbit Malls
● Raghav Verma, Co-Founder, Chaayos
● Moderator:Pramod Arora, Chief Growth & Strategy Officer, PVR Cinemas

SUSTAINABILITY IN RETAIL: The path forward for retail’s sustainable future

● Pushkaraj Shenai, CEO, Lakme Lever
● Amit Dutta, CEO, Le Marche Retail
● Sanjeev Rao, CEO, Being Human Clothing
● Shriti Malhotra, CEO, The Body Shop, India
● Mohit Khattar, CEO, Graviss Foods (Baskin Robbins)
● Abhishek Trehan, Executive Director, Trehan IRIS
● R A Shah, Head - Property, Trent
● Moderator: Naveen Malpani, Partner and Sector Leader – Consumer and Retail, Grant Thornton Bharat

Amit Khanna, Partner, PWC

● Moderator: Gerard Roger, VP - Partnerships & Market Development, GreenHonchos
● K G George, Senior Vice President - Retail and Alternate Channels, TTK Prestige
● Tarak Bhattacharya, ED & CEO, Mad Over Donuts
● Kunal Gupta, CEO, FACES Canada
● Aastha Almast, Founder, The NEW Shop
● Sandeep Jabbal, CCA & Chief Digital Transformation & Information Officer, Shoppers Stop
● Rajgopal Nayak, CTO, Metro Brands

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● Kapil Makhija CEO, Unicommerce
● Ranjan Sharma, CIO & Head of Supply Chain, Bestseller India

Moderator: Prateek Sinha, Partner Experience Consulting, PWC

● With an omnichannel approach, retailers develop one strategy that is executed across all channels to create a connected, customer-focused experience
● This means that a shopper who begins browsing on a brand’s website will have the same experience whether they visit the brand’s mobile app, social media accounts, or brick-and-mortar store and whether they use a mobile phone, tablet, desktop computer, or laptop
● An omnichannel retail solutions also enables customers to convert through any of these available online or offline touchpoints and have ability to serve across channels.

● Colorbar’s omni journey in association with LOGIC
● The Digital Transformation at Scale - An offline to online journey of Liberty, a legacy retail brand. In association with GreenHonchos
● The New Shop – Omnichannel Tech Retail
● Spykar: Growth & Success story of Spykar Omni Channel
● Bestseller: Enhance Omnichannel channel capability to contribute greater than 12% of Store revenue

● Sitaram Kumar, CEO, Home Centre
● Abbas Jabalpurwala, CEO, Timezone Entertainment - TEEG India
● Sagar Daryani, Co-Founder CEO, Wow! Momo
● Aakash Gupta, CEO, Crossword Bookstores
● Shibu Philips, Director – Shopping Malls, Lulu Group India
● Tarun Vashistha, Country Head- Retail Business Development @ Pantaloons and JAYPORE, AB Group - Pantaloons Fashion & Retail
● Vaibhav Singhal, CEO, DroptheQ
● Moderator: Sadashiv Nayak, "Operating Partner" with a few Indian boards (after his stints at Asian Paints, Unilever and Future Retail)

Discussion points:
● Building closer connection with customers
● Integration with modern channels
● Faster resolution and conversions
● Optimizing the usage of digital communication channels

Speakers -
● Vinay Bhartia, Country Manager-India MessageBird
● Arzan Singpurwalla, Channel Partner Lead - Whatsapp for Business, India

Moderator: Siju Narayan, Chief Experience Officer, RexEmptor Consult LLP

Arun Naikar, VP – Ecommerce, Capillary

Veer Ahuja, Director of Solution Architecture – Ordazzle, ETP’s e-commerce platform

● Anupam Bansal, MD, Liberty Shoes
● M Yeshwanth Nag, Co-Founder, The ThickShake Factory
● Shivi Singh, Co-Founder & CEO, ClearDekho
● Sreekanth Chetlur, Chief Ecommerce Officer, Shoppers Stop
● Vishal Kapil, CTO, Marks and Spencer India
● Anil Menon, CIO, LuLu Group, India
● Manoj Patel, Dy CIO, House of Anita Dongre
● Vinodh Ramakannan, Founder & CEO, Spinta Digital
● Moderator: K Radhakrishnan, Co-Founder, Tata Starquik.com

​​India is a huge country, with more than one billion people. And today, less than 10% of all retail activities take place on e-commerce. The big ecommerce and marketplace giants dominate the 5%, while the rest of the 95% retail value is still happening physically.

So how do we build the game-changer - enabling those 95% to join e-commerce as well. The value-addition that brings more target customers and more revenues for everyone connected with phygital retail and ecommerce.

● Shireesh Joshi, Chief Business Officer, Open Network for Digital Commerce (ONDC)

● Ankur Damani, Country Head – India & SAARC, Le Creuset
● Rohiet Singh, COO, PVH Arvind Fashion
● Abhishek Raj, COO, Lacoste
● Sandeep Pal, CEO – Tasva, Aditya Birla Fashion & Retail
● Samir Srivastav, Chief Executive Officer, Jean-Claude Biguine Salons, India
● Gopa Kumar, COO, Bhima Jewels
● Abhinav Kumar, Director & CEO, Brand Concepts
● Preeti Gupta, Chief Business Officer, Nykaa Fashion
● Rajendra Kalkar, President - Malls, The Phoenix Mills
● Lead Presenter and Moderator: Almona Bhatia, Chief Strategy Officer, Tata CLiQ Luxury

Session Focus: Last Mile Fulfilment and customer experience

● Moderated by : Atul Mehta, COO, Shiprocket
● Ranjan Sharma, CIO & Head of Supply Chain, Bestseller India
● Amit Sharma, Sales & Marketing Lead, APAC eCom, Fossil Group
● Rajesh Verma, Vice President Information Technology, India Terrain Fashions
● Daksh Savla, CEO, Three|Three
● Nikhil M Upadhye, Commercial Director, Benetton India Pvt. Ltd.
● Govardhan Reddy Y S, Business Head, Beauty & Beyond
● Naman Mawandia, CO-Founder, MagicPin

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● This consists of all kinds of touchpoints, digital and in-person, that can make or break a retail experience
● At each customer journey touchpoint, negative or positive could be sparked by how your business performs, or how the UI or Interfaces has been executed
● Not only does a perfect plan for customer experience rely on the product, store, and customers, but also on how companies smartly coordinate the various fragmented components physical or digital with the help of technology. The solution needs to integrate customer service through multiple genres of retail

Moderator: Vinay Hinge, Managing Partner, VH Consulting
● Clovia's mind-to-market technology architecture to design, discover, develop, and distribute - optimizing the front-end experience and back-end efficiencies.
● Chaayos

The growth triathlon: Three pathways to extraordinary growth and success in the retail sector

Speakers
● Narendra Pratap Singh, Director – Retail, Samsonite South Asia
● Sahil Kansal, Head Property, Infiniti Retail (Croma)
● Nitin Bansal, Head Business Development, MINISO Life Style Pvt. Ltd
● Vivek Shrivastava, Head -Retail Business Development, Aditya Birla Fashion & Retail
● Arif Raza, Chief of Retail Business Development and Projects, Manyavar
● Rahul Desai, Chief Strategy Officer, SSE Transit Retail
● Muhamed Fawaz, CEO, HiLITE Mall

Moderator: Pankaj Renjhen, COO & Jt. Managing Director - Retail Services, Anarock

Welcoming & felicitating PRC privilege members by Lee

The Indian retail industry is booming again, having left behind the uncertainties of the pandemic. This is the time to reconnect and to network with the creme de la creme of the industry. Facilitating this, the PRC Privilege Membership Club brings an exclusive hour of networking and rich conversations over wine and cheese, with the coveted group of its Members - each one an industry leader of significance.

Images Group will welcome and felicitate Club members.

Venue: PRC Privilege Membership Club Lounge

A special feature Celebrating Retail - the man you all know, the man who brought the iconic brand we all love!

SOLOx: Vikram Bakshi, Chairman, Ascot Hospitality

A riveting narration from retail veteran Vikram Bakshi on his remarkable entrepreneurial journey — introducing India to the McDonald’s phenomenon, the highs and lows, the successes, challenges and comebacks. Plus, his no-frills outlook for Bharat. How do we disseminate the modern retail movement to India’s small-town millions? Can modern retail propel social and consumption innovation across Bharat? How are consumers expected to evolve? What can we expect along the way — the opportunities, bottlenecks and the course corrections.