11 – 12 MAY 2023 AT JIO WORLD CONVENTION CENTRE, MUMBAI
Program Schedule 2022
Theme: INDIA Bharat – Exploring the World’s Biggest Consumer Story
10:00 – 10:05
Welcome and Introduction to PRC 2022
The Great British View of the Greatest Retail Story on the Planet. How the World sees India. Anish
The Great British View of the Greatest Retail Story on the Planet. How the World sees India.
Anish Trivedi, Conference Host and Business Anchor
welcoming the renowned British anchor and television presenter, and in conversation with ..
Lee Clark, Presenter and Television Host on Discovery, Fox News (USA), Sky Sports News, the Jewellery Channel (UK and US)
10:05 – 10:20
My Story of India and My Three Decades in Retail
● Overview of the INDIA+Bharat Opportunity ● Crafting INDIA-Bharat’s Growth Roadmap through Phygital ● Trends and Strategies That
● Overview of the INDIA+Bharat Opportunity
● Crafting INDIA-Bharat’s Growth Roadmap through Phygital
● Trends and Strategies That Can Help Retailers Conquer the World’s Biggest Consumer Story
● How is Phygital transforming the Indian Consumer’s Mindset towards goods, services, experiences
● A view of Retail over the last 3 decades and what the next 5 years mean for us
● World’s 6th largest economy - what does this mean as an opportunity for every Retailer
Arvind Singhal, Chairman, Technopak
10:20 – 10:40
PRC Patrons Address: How leaders from different arenas are leading markets for Growth. Consumerism at play in the world’s Sixth largest growing economy
● 10 serious indicators that Consumerism is at play ● Sales figures (statistics) that reinforce the India consumer
● 10 serious indicators that Consumerism is at play
● Sales figures (statistics) that reinforce the India consumer story : as World’s sixth largest growing economy
● India will take its spot as the world’s THIRD largest economy within this decade – what is the message to the brands (globally) who are watching from the sidelines and still haven’t made up their mind to mark their entry into India
● The brand appreciation story – what sways the customer today – the interplay of value, price, emotional connect
● What kind of consumption is growing where
● The story which these brands want to play out in India, how are they innovating, and what they are doing in the next 3 years to fuel this story
● What are the global headquarters saying, when it comes to importance of India as a market in the overall global portfolio
● HR, Tech, Distribution, Product – what’s changing with Phygital. And what consumers, employees, and suppliers are expecting
Shailesh Chaturvedi, MD and CEO, Arvind Fashions I Patron, PRC 2022 and Chairman, India Fashion Forum
Damodar Mall, CEO – Grocery, Reliance Retail I Patron, PRC 2022 and Chairman, India Food Forum
10:40 – 10:50
10:50 – 11:45
INAUGURAL SESSION: ‘India – Bharat: Exploring the World’s Biggest Consumer Story’
Referred to interchangeably as Bharat or India, the world’s sixth largest economy is a marketplace that is both
Referred to interchangeably as Bharat or India, the world’s sixth largest economy is a marketplace that is both lucrative and highly scalable. While consumption and retail growth in urban and semi-urban India continue to surge, much of India’s heartlands — “Bharat” — are also rising fast as vast consumer markets — and future retail hubs.
Indian retail market is the world's third-largest consumer market, where 65% of discovery happens online, 97% of shopping takes place offline. The winner will be one who can offer an affordable, high-quality experience both online and offline to a billion people. A recent article stated that there are 70 million online shoppers in India, of whom only 10 million can be classified as 'digital natives'. These numbers mean that today in a country of 1.3 billion people, less than 1 per cent would be considered to be digital natives.
How do we power the transformation of Retail in the dual and complex market of India/ Bharat.
● Shailesh Chaturvedi, MD and CEO, Arvind Fashions I Patron, PRC 2022 and Chairman, India Fashion Forum
● Damodar Mall, CEO – Grocery, Reliance Retail I Patron, PRC 2022 and Chairman, India Food Forum
● Bharat Kalia, Co-founder and CEO, Lifelong Online and Thrasio India
● Devarajan Iyer, Executive Director & Chief Executive Officer, Lifestyle International
● Ramesh Menon, Group CEO, Wingreens
● Abhishek Bansal, Executive Director, Pacific Malls
● Moderator: Arvind Singhal, Chairman, Technopak
11:45 – 11:55
SOLO - Stories. Opinions. Learnings. Outcomes.
SOLOx: A Tail (Tale) of Pets, Passion, Perseverance - What It Took To Be a (Woman) Entrepreneur and
11:55 – 12:05
12:10 – 12:30
PRESENTATION OF INDUSTRY REPORT: India Phygital Index 2022
Introduction of Report and Synopsis by: Anil Rajpal, CEO & Founder, One Consulting Mega Book Launch at the
Introduction of Report and Synopsis by: Anil Rajpal, CEO & Founder, One Consulting
Mega Book Launch at the hands of august VIP Speakers
12:30 – 12:40
12:45 – 13:30
THE LONG VIEW: How Retail CEOs Are Managing Their Strategic Priorities
● Vineet Gautam, CEO, Bestseller ● Rajesh Jain, MD & CEO, Lacoste ● Harsh Bansal, Director, Vegas Mall
13:30 – 14:15
Networking over Lunch
14:15 – 15:00
#HALL 1
PANEL DISCUSSION: What CEOs Are Thinking for a Better Retail Tomorrow : Profits, People, and the Planet
SUSTAINABILITY IN RETAIL: The path forward for retail’s sustainable future ● Pushkaraj Shenai, CEO, Lakme Lever ● Amit
SUSTAINABILITY IN RETAIL: The path forward for retail’s sustainable future
● Pushkaraj Shenai, CEO, Lakme Lever
● Amit Dutta, CEO, Le Marche Retail
● Sanjeev Rao, CEO, Being Human Clothing
● Shriti Malhotra, CEO, The Body Shop, India
● Mohit Khattar, CEO, Graviss Foods (Baskin Robbins)
● Abhishek Trehan, Executive Director, Trehan IRIS
● R A Shah, Head - Property, Trent
● Moderator: Naveen Malpani, Partner and Sector Leader – Consumer and Retail, Grant Thornton Bharat
14:15-14:20
#HALL 2 – TECH.NXT
Introduction to TECH.NXT Awards
Amit Khanna, Partner, PWC
Amit Khanna, Partner, PWC
14:20 – 15:00
#HALL 2 – TECH.NXT
PANEL DISCUSSION: OMNICHANNEL Decoding the 5 Phases of Customer Journey: Perfecting the Art of Omnichannel with a Customer Centric Focus
● Moderator: Gerard Roger, VP - Partnerships & Market Development, GreenHonchos ● K G George, Senior Vice President
● Moderator: Gerard Roger, VP - Partnerships & Market Development, GreenHonchos
● K G George, Senior Vice President - Retail and Alternate Channels, TTK Prestige
● Tarak Bhattacharya, ED & CEO, Mad Over Donuts
● Kunal Gupta, CEO, FACES Canada
● Aastha Almast, Founder, The NEW Shop
● Sandeep Jabbal, CCA & Chief Digital Transformation & Information Officer, Shoppers Stop
● Rajgopal Nayak, CTO, Metro Brands
Powered by GreenHonchos
15: 00 - 15: 15
#HALL 1
FIRESIDE CHAT: The Power of Technology in enhancing post-purchase experience across retail channels.
● Kapil Makhija CEO, Unicommerce ● Ranjan Sharma, CIO & Head of Supply Chain, Bestseller India Moderator: Prateek
15:00 – 15:40
#HALL 2 – TECH.NXT
Live Case Study – Omnichannel enablement
● With an omnichannel approach, retailers develop one strategy that is executed across all channels to create a
● With an omnichannel approach, retailers develop one strategy that is executed across all channels to create a connected, customer-focused experience
● This means that a shopper who begins browsing on a brand’s website will have the same experience whether they visit the brand’s mobile app, social media accounts, or brick-and-mortar store and whether they use a mobile phone, tablet, desktop computer, or laptop
● An omnichannel retail solutions also enables customers to convert through any of these available online or offline touchpoints and have ability to serve across channels.
● Colorbar’s omni journey in association with LOGIC
● The Digital Transformation at Scale - An offline to online journey of Liberty, a legacy retail brand. In association with GreenHonchos
● The New Shop – Omnichannel Tech Retail
● Spykar: Growth & Success story of Spykar Omni Channel
● Bestseller: Enhance Omnichannel channel capability to contribute greater than 12% of Store revenue
14:30 - 15: 30
#Round Table session
CAPILLARY ROUND TABLE: Reimagining Digital Commerce with full-stack and Headless Commerce
15:15 – 16:00
#HALL 1
Retail CEOs Spotlight : Breaking Conventions to Build Extraordinary Businesses
● Sitaram Kumar, CEO, Home Centre ● Abbas Jabalpurwala, CEO, Timezone Entertainment - TEEG India ● Sagar Daryani,
● Sitaram Kumar, CEO, Home Centre
● Abbas Jabalpurwala, CEO, Timezone Entertainment - TEEG India
● Sagar Daryani, Co-Founder CEO, Wow! Momo
● Aakash Gupta, CEO, Crossword Bookstores
● Shibu Philips, Director – Shopping Malls, Lulu Group India
● Tarun Vashistha, Country Head- Retail Business Development @ Pantaloons and JAYPORE, AB Group - Pantaloons Fashion & Retail
● Vaibhav Singhal, CEO, DroptheQ
● Moderator: Sadashiv Nayak, "Operating Partner" with a few Indian boards (after his stints at Asian Paints, Unilever and Future Retail)
15:40 -16:00
#HALL 2 – TECH.NXT
FIRESIDE CHAT: Enhancing customer experiences with unified communication
Discussion points: ● Building closer connection with customers ● Integration with modern channels ● Faster resolution and conversions
Discussion points:
● Building closer connection with customers
● Integration with modern channels
● Faster resolution and conversions
● Optimizing the usage of digital communication channels
Speakers -
● Vinay Bhartia, Country Manager-India MessageBird
● Arzan Singpurwalla, Channel Partner Lead - Whatsapp for Business, India
Moderator: Siju Narayan, Chief Experience Officer, RexEmptor Consult LLP
16:00 – 16:15
#HALL 1
KEYNOTE ADDRESS: Reimagining Digital Commerce
Arun Naikar, VP – Ecommerce, Capillary
Arun Naikar, VP – Ecommerce, Capillary
16:15 – 16:30
#HALL 1
KEYNOTE ADDRESS : The Journey to Amazing Customer Moments
Veer Ahuja, Director of Solution Architecture – Ordazzle, ETP’s e-commerce platform
Veer Ahuja, Director of Solution Architecture – Ordazzle, ETP’s e-commerce platform
16:00 – 16:45
#HALL 2 – TECH.NXT
PANEL DISCUSSION: The CEO’s New Technology Agenda - Key insights to a CEOs guide in shaping technology function that’s fit for the digital age
● Anupam Bansal, MD, Liberty Shoes ● M Yeshwanth Nag, Co-Founder, The ThickShake Factory ● Shivi Singh, Co-Founder
● Anupam Bansal, MD, Liberty Shoes
● M Yeshwanth Nag, Co-Founder, The ThickShake Factory
● Shivi Singh, Co-Founder & CEO, ClearDekho
● Sreekanth Chetlur, Chief Ecommerce Officer, Shoppers Stop
● Vishal Kapil, CTO, Marks and Spencer India
● Anil Menon, CIO, LuLu Group, India
● Manoj Patel, Dy CIO, House of Anita Dongre
● Vinodh Ramakannan, Founder & CEO, Spinta Digital
● Moderator: K Radhakrishnan, Co-Founder, Tata Starquik.com
16:30 – 16:45
#HALL 1
KEYNOTE ADDRESS: DEMOCRATISING ECOMMERCE - The Convergence of BHARAT with INDIA
India is a huge country, with more than one billion people. And today, less than 10% of all
India is a huge country, with more than one billion people. And today, less than 10% of all retail activities take place on e-commerce. The big ecommerce and marketplace giants dominate the 5%, while the rest of the 95% retail value is still happening physically.
So how do we build the game-changer - enabling those 95% to join e-commerce as well. The value-addition that brings more target customers and more revenues for everyone connected with phygital retail and ecommerce.
● Shireesh Joshi, Chief Business Officer, Open Network for Digital Commerce (ONDC)
16:45 – 17:35
#HALL 1
PANEL DISCUSSION: How Phygital Can Help Carve Out Luxury’s Next Frontier
● Ankur Damani, Country Head – India & SAARC, Le Creuset ● Rohiet Singh, COO, PVH Arvind Fashion
● Ankur Damani, Country Head – India & SAARC, Le Creuset
● Rohiet Singh, COO, PVH Arvind Fashion
● Abhishek Raj, COO, Lacoste
● Sandeep Pal, CEO – Tasva, Aditya Birla Fashion & Retail
● Samir Srivastav, Chief Executive Officer, Jean-Claude Biguine Salons, India
● Gopa Kumar, COO, Bhima Jewels
● Abhinav Kumar, Director & CEO, Brand Concepts
● Preeti Gupta, Chief Business Officer, Nykaa Fashion
● Rajendra Kalkar, President - Malls, The Phoenix Mills
● Lead Presenter and Moderator: Almona Bhatia, Chief Strategy Officer, Tata CLiQ Luxury
16:45 - 17: 30
#HALL 2 – TECH.NXT
RETAIL GOES ONLINE: IDENTIFYING THE BUILDING BLOCKS OF ONLINE RETAIL TO MAKE THE LAST MILE A SMOOTH SAIL
Session Focus: Last Mile Fulfilment and customer experience ● Moderated by : Atul Mehta, COO, Shiprocket ● Ranjan
Session Focus: Last Mile Fulfilment and customer experience
● Moderated by : Atul Mehta, COO, Shiprocket
● Ranjan Sharma, CIO & Head of Supply Chain, Bestseller India
● Amit Sharma, Sales & Marketing Lead, APAC eCom, Fossil Group
● Rajesh Verma, Vice President Information Technology, India Terrain Fashions
● Daksh Savla, CEO, Three|Three
● Nikhil M Upadhye, Commercial Director, Benetton India Pvt. Ltd.
● Govardhan Reddy Y S, Business Head, Beauty & Beyond
● Naman Mawandia, CO-Founder, MagicPin
Powered by SHIPROCKET
17:30 - 18:15
#HALL 2 – TECH.NXT
Live Case Study – CUSTOMER EXPERIENCE
● This consists of all kinds of touchpoints, digital and in-person, that can make or break a retail
● This consists of all kinds of touchpoints, digital and in-person, that can make or break a retail experience
● At each customer journey touchpoint, negative or positive could be sparked by how your business performs, or how the UI or Interfaces has been executed
● Not only does a perfect plan for customer experience rely on the product, store, and customers, but also on how companies smartly coordinate the various fragmented components physical or digital with the help of technology. The solution needs to integrate customer service through multiple genres of retail
Moderator: Vinay Hinge, Managing Partner, VH Consulting
● Clovia's mind-to-market technology architecture to design, discover, develop, and distribute - optimizing the front-end experience and back-end efficiencies.
● Chaayos
17:35 - 18:15
#HALL 1
PANEL DISCUSSION: RETAIL FUTURESCAPE: Looking at Ideas Today For a Decade Ahead - Breakthrough Ideas That Will Make Retail Prosper Until 2030 and Beyond
The growth triathlon: Three pathways to extraordinary growth and success in the retail sector Speakers ● Narendra Pratap
The growth triathlon: Three pathways to extraordinary growth and success in the retail sector
Speakers
● Narendra Pratap Singh, Director – Retail, Samsonite South Asia
● Sahil Kansal, Head Property, Infiniti Retail (Croma)
● Nitin Bansal, Head Business Development, MINISO Life Style Pvt. Ltd
● Vivek Shrivastava, Head -Retail Business Development, Aditya Birla Fashion & Retail
● Arif Raza, Chief of Retail Business Development and Projects, Manyavar
● Rahul Desai, Chief Strategy Officer, SSE Transit Retail
● Muhamed Fawaz, CEO, HiLITE Mall
Moderator: Pankaj Renjhen, COO & Jt. Managing Director - Retail Services, Anarock
17:30 hrs onwards
#HALL 2 – TECH.NXT
Exclusive Networking Meet for PRC Privilege Club Members Only Hosted by GreenHonchos
Welcoming & felicitating PRC privilege members by Lee The Indian retail industry is booming again, having left behind
Welcoming & felicitating PRC privilege members by Lee
The Indian retail industry is booming again, having left behind the uncertainties of the pandemic. This is the time to reconnect and to network with the creme de la creme of the industry. Facilitating this, the PRC Privilege Membership Club brings an exclusive hour of networking and rich conversations over wine and cheese, with the coveted group of its Members - each one an industry leader of significance.
Images Group will welcome and felicitate Club members.
Venue: PRC Privilege Membership Club Lounge
17:30 - 18:30
#Round Table session
Message Bird Sundowner (Over Wine & Cheese)
19:30 ONWARDS
#HALL 1
RETAIL TECH ICON Honours followed by DINNER
19:00 hrs
#HALL 2 – TECH.NXT
Celebrate Retail presented by Inorbit Dinner & Cocktail at the Lawns
A special feature Celebrating Retail - the man you all know, the man who brought the iconic brand
A special feature Celebrating Retail - the man you all know, the man who brought the iconic brand we all love!
SOLOx: Vikram Bakshi, Chairman, Ascot Hospitality
A riveting narration from retail veteran Vikram Bakshi on his remarkable entrepreneurial journey — introducing India to the McDonald’s phenomenon, the highs and lows, the successes, challenges and comebacks. Plus, his no-frills outlook for Bharat. How do we disseminate the modern retail movement to India’s small-town millions? Can modern retail propel social and consumption innovation across Bharat? How are consumers expected to evolve? What can we expect along the way — the opportunities, bottlenecks and the course corrections.
10:15 – 10:30
#HALL 1
Research Presentation: Why and How The Retail Industry Needs To Reinvent and Reset
To thrive in an uncertain future, retailers must reset and reinvent responsibly and get ready for constant change—find
10:15 - 11:00
#HALL 2
PANEL DISCUSSION: BUILDING THE RIGHT APPROACH: KEEPING THE CUSTOMER HAPPY ACROSS TOUCHPOINTS!
Session Focus: Customer Experience ● L Muralikrishnan, CMO, Wow! Momo ● Sarfaraz Miller, Head IT, Celio ● Zac
10:30 – 10:40
#HALL 1
11:00 - 11:20
#HALL 2
KEYNOTE ADDRESS
The Indian Consumer in the Midst of the Phygital Revolution ● Amit Khanna, Partner, PWC
The Indian Consumer in the Midst of the Phygital Revolution
● Amit Khanna, Partner, PWC
10:40 – 11:15
#HALL 1
PANEL DISCUSSION: Catering to #Bharat: Regional Supermarket Stars of India Retail Inc.
● Biyas Roy, ED, Arambagh's Foodmart ● Vineet Jain, COO, V-MART Retail ● Kailash Agarwal, President Retail, Haldiram
11:15 – 11:30
#HALL 1
11:20 - 11: 30
#HALL 2
11:30 – 12:15
#HALL 1
PANEL DISCUSSION: Fusion Retail Developments – Fusion of Art, Culture, Tradition with Organised Retail
● Avnish Kumar, Director, Neerus ● Dhruv Kaura, COO - Tasva, Aditya Birla Fashion & Retail ● Suvankar
● Avnish Kumar, Director, Neerus
● Dhruv Kaura, COO - Tasva, Aditya Birla Fashion & Retail
● Suvankar Sen, MD and CEO, Senco Gold and Diamonds
● Sameer Manglani, Partner, Meena Bazaar
● Jatin Goel, Executive Director, Omaxe
● Uddhav Poddar, MD & Group CEO, Bhumika Group
● Moderator: Pankaj Renjhen, COO & Jt. Managing Director - Retail Services, Anarock
Powered by OMAXE
11:30 - 12:15
#HALL 2
Live Case Study – Martech
● The retail marketing technology stack of the future is a set of solutions that will allow retailers
● The retail marketing technology stack of the future is a set of solutions that will allow retailers to intelligently, efficiently and scalably achieve key outcomes, like increasing customer loyalty and ultimately driving revenue
● It is driven by data accessibility and activation, built for retention, personalized, highly agile and digitally driven and cloud-based.
● Martech solutions help companies to run unique marketing campaign for customers and help increasing the brand affinity.
● The Man Company: Building Next-Gen Customer Experiences with Live Commerce, powered by Firework
● SDLC Corp -BlockChain in eCommerce
● Sports station 360 degree customer experience enhancement. Game on
Moderator: Siju Narayan, Chief Experience Officer, RexEmptor Consult LLP
12:15 – 12:30
#HALL 1
SOLOx: Inspirational Story shared by D2C Founder
Karan Chowdhary, Co-Founder, WOW Skin Science
Karan Chowdhary, Co-Founder, WOW Skin Science
12:15 - 13: 00
#HALL 2
PANEL DISCUSSION: Make Winning a Habit – How To Be a Brand [or Retailer] That Stands Out
Session Focus: Marketing, Brand Building, Customer Experience Journey ● Tarandeep Singh Sekhon, Marketing Director, KidZania ● Smita Murarka,
Session Focus: Marketing, Brand Building, Customer Experience Journey
● Tarandeep Singh Sekhon, Marketing Director, KidZania
● Smita Murarka, Chief Marketing Officer, Duroflex
● Aditya P Tripathi, Founder, Cold Love Ice Cream
● Vivek Sandhwar, Director - Parx & Marketing, Raymond
● Kabir Jeet Singh, Founder & CEO, Burger Singh
● Manisha Agarwal, Director – People & Organisation, India and Thailand, PUMA
● Ankit Desai, CMO, The Hershey Company
● V Muhammad Ali, Chief Executive Officer - Forum Malls, Prestige Group
● Moderator: Rahul Singh, Founder & CEO, The Beer Café
12:30 – 13:15
#HALL 1
PANEL DISCUSSION: End-to-end commerce driving business online and offline and seamlessly
Session Focus: End to End Commerce ● Lakhbir Singh, Brand Head, Killer Jeans ● Raviraj Bhattacharya, Head IT,
Session Focus: End to End Commerce
● Lakhbir Singh, Brand Head, Killer Jeans
● Raviraj Bhattacharya, Head IT, COLOR BAR
● Kunal Turukmane, Vice President , International Business, Integrated Planning, Strategy & PMO, Being Human
● Rakesh Waths Head BD Killer Jeans
● Bhavesh Pitroda, CEO, Images Group
Moderator: Swarndeep Singh, MD, LogicERP
13:15 – 14:00
#HALL 1
Networking over Lunch
13:00 – 14:00
#HALL 2
Networking over Lunch
14:00 – 14:45
#HALL 1
PANEL DISCUSSION: The YIN and the YANG: THE POWER OF DUAL PERSPECTIVE FOR GROWTH - INDIA + BHARAT
Building the Next-Generation Ideas for Next-Wave of Growth for Flagship Regional Leaders Session Focus: REGIONAL RETAILERS RIDING THE
Building the Next-Generation Ideas for Next-Wave of Growth for Flagship Regional Leaders
Session Focus: REGIONAL RETAILERS RIDING THE NEXT WAVE OF GROWTH
● Darpan Kapoor, Chairman, Kapsons
● Gautam Gupta, CEO, Paradise Food Court
● Agnes Raja George, Founder & MD, De Moza
● Kaushik Asarsa, COO Retail, Farm Krisp
● Mahesh Reddy, CEO, GOPIZZA India
● L Chaitanya Kumar, Chairman & MD, The Chocolate Room
● Ajay Rakheja, President CRE Business, Berkshire Hathway
● R Balaji Bharadwaj, Sr. VP (IT & E Commerce) SSKL
Moderator: Dr. Benu Sehgal, CEO, Freeport India
14:00 - 14:45
#HALL 2
Session on D2C
What do the D2C Brands Need from the RETAIL Ecosystem to Grow Further in their Next Stage of
What do the D2C Brands Need from the RETAIL Ecosystem to Grow Further in their Next Stage of Evolution
● Bharti Balakrishnan, Country head, Shopify India
● Gurukeerthi Gurunathan, Co-Founder CTO, Caratlane
● Sarfaraz Miller, Head – Information Technology & Supply Chain, Celio
● Vipin Rustagi, CIO, Duroflex Group
Moderator: Vishal Shah, Managing Director, Deals, PwC
14:45 – 15:30
#HALL 1
PANEL DISCUSSION: Strategies for Scaling Up and Expanding : How to Become an Exponential Growth Leader and Champion 10x Growth
Session Focus: 1x to 10x Growth ● Manish Kapoor, MD & CEO, Pepe Jeans ● Amitabh Suri, CEO,
Session Focus: 1x to 10x Growth
● Manish Kapoor, MD & CEO, Pepe Jeans
● Amitabh Suri, CEO, USPA (Arvind Fashions)
● Sanjay Vakharia, CEO, Spykar
● Satyen Momaya, CEO, Celio Future Fashion
● Sagar Bhatt, Head of Ecommerce, SSIPL Retail
● Gopal Asthana, Chief Business Officer - Nykaa Fashion, E- Commerce & Physical Retail, Nykaa
● Jaimin Gupta, Founder, VS-Virendra Sehwag (Sports Brand) and Director, Barcelona Brand
● Bidyut Bhanjdeo, Head – S&D, LFS & E-Commerce, Raymond
● Sidhartha Gondal, Co-founder, XYXX
Moderator: Sumit Saxena, President - Revenue & Strategy, Fashinza
Powered by FASHinza
14:45 - 15:30
#HALL 2
Live Case Study – Personalisation
● Retail personalization is the process of providing every shopper with a unique journey across every single touchpoint
● Retail personalization is the process of providing every shopper with a unique journey across every single touchpoint and channel, based on historical data and real-time shopper intent, powered by customer and product Intelligence
● The ultimate goal of personalization in retail is to make shoppers feel unique, special, and emotionally connected, to improve their shopping experience
● The solutions in this category use data and insights to the fullest and create a unique experience for each customers.
● Omni Channel & Luxury Retailing with Grand SEIKO
● The Phygital Advantage: Experience and Convenience with your customer at the core - GreenHonchos & Being Human (K Ram Sudhirr & Sanjeev Rao)
● Democratising of Data And Insights: Shoppers Stop
JURY: Murali Krishnan, Anil Menon, Gurukeerthi Gurunathan, Sarfaraz Miller, Shirish Kalamkar, Vipin Rustagi, Dibyendu Baral, Rajgopal Nayak, Kunal Mehta, Anil Shanker, Zahid Ansari
15:30 – 15:45
#HALL 1
FIRESIDE CHAT: Putting the Mojo Back in Retail
Varun Alagh, Co-Founder, Chief Dad and CEO, Mamaearth …. in an exclusive Fireside chat with .. Govind Shrikhande,
Varun Alagh, Co-Founder, Chief Dad and CEO, Mamaearth
…. in an exclusive Fireside chat with .. Govind Shrikhande, Retail Veteran I ex-MD, Shoppers Stop I Independent Director of V Mart, Donear & others I Mentor to start ups
15:30 - 16:15
#HALL 2
PANEL DISCUSSION: Creating Brands for the Next Decade of Consumption - The Evolving D2C Playbook going Phygital and What it Means for the Future of Brands
● Harshil Salot, Founder, The Sleep Company ● Pranav Malhotra, Founder & CEO, TruNativ ● Neerja Lakhani, Founder,
● Harshil Salot, Founder, The Sleep Company
● Pranav Malhotra, Founder & CEO, TruNativ
● Neerja Lakhani, Founder, Innersense
● Pradeep Krishnakumar, Founder, Zouk
● Anurag Kedia, Co-founder & CEO, Pilgrim
● Devanshi Shah, Founder, PetKonnect
Moderator: Kaustubh Nagarkar, Director, Deals Strategy, PwC
15:45 – 16:15
#HALL 1
16:15 – 17:45
#HALL 1
GRAND FINALE: SWAYAMVAR: Matchmaking for the Perfect Retail Destination
Communicate & Collaborate: Let’s Get Physical (Again) with a Dash of Phy-gital RETAILER HEADS: ● Akash Srivastava, AVP-Business
Communicate & Collaborate: Let’s Get Physical (Again) with a Dash of Phy-gital
RETAILER HEADS:
● Akash Srivastava, AVP-Business Development, Jubilant Foodworks
● Preeti Chopra, National Head BD -Retail, Raymond
● Deepak Yadav, Chief Development Officer & Real Estate Head, Shoppers Stop
● Devesh Kumar, VP & Business Head, Max Fashion - Landmark Group
● Neerav Sejpal, VP - BD, Spencer's & Nature’s Basket
● Abhishek Maria, Vice President, Business Development, INOX Leisure Ltd.
● Indranil Baneree, National Head Business Development, wow Momo
● Tarun Vashistha, Country Head- Retail Business Development @ Pantaloons and JAYPORE, AB Group - Pantaloons Fashion & Retail
● Manish Maheshwari, BD Head, Tasva
● 10.Vivek Shrivastava, Head -Retail Business Development, Aditya Birla Fashion & Retail
● Jeevika Tyagi, Co-Founder, Aastey
● Dipti Tolani, Founder, Salt Attire
SHOPPING CENTRES:
● Abhishek Bansal, Executive Director, Pacific Malls
● Harsh Bansal, Director, Vegas Mall & Unity Group
● Shibu Philips, Director – Shopping Malls, Lulu Group India
● Rajneesh Mahajan, CEO, Inorbit Malls
● Jatin Goel, Director, Omaxe
● Abhishek Trehan, Executive Director, Trehan IRIS
● Aman Sharma, Co-Founder, Spaze Towers
● V Muhammad Ali, Chief Operating Officer - Retail, Prestige Estate Projects Ltd
● Muhamed Fawaz, CEO, HiLITE Mall
● Pranay Sinha, Managing Director, Keystone Advisory
● Moderator: Bimal Sharma, Head – Retail Advisory and Transaction Services, CBRE South Asia
16:15 - 17:00
#HALL 2
Live Case Study – Supply chain & logistics
● This is the last leg of supply chain operations, i.e., a product’s journey from a warehouse to
● This is the last leg of supply chain operations, i.e., a product’s journey from a warehouse to the doorstep of the end-customer
● This has become a big business and central focus for providers of services and consumers
● These are set of the solutions that help achieving the last mile fulfillment efficiently a7 effectively
● Digital transformation of Caratlane's Logistics operations by ClickPost
● Killer Jeans on building a robust supply chain in association with LOGIC
● India’s first Omnichannel model in PC industry – potential for same day assisted delivery for consumers across 220 + cities, 540 brand stores.
17:00 - 17: 45
#HALL 2
Live Case Study – Planning / Inventory Optimization
● Inventory optimization solutions are there to balance the amount of working capital that’s tied up in inventory
● Inventory optimization solutions are there to balance the amount of working capital that’s tied up in inventory with service-level goals across multiple SKUs
● It is the process of providing the right inventory, in the right quantities at the right locations to meet supply and demand
● The solution aim is to lessen carrying and maintenance costs, without neglecting the customer satisfaction level- with the help of emerging technologies
● METRO Brands:Little Steps To Success
19:30 onwards
#HALL 1