Retail, post the pandemic has gone on to give importance to a lot of tech-enabled integrations. It is not only about improving the customer experience anymore but also about connected…
Technology has been an integral part of the retail industry for a decade and going by the current situation, it has stayed on to become one of the key elements…
In India, about 43% of the consumers consider sustainability as an important factor influencing their shopping decision, while there are very few products available in the market that are actually…
Digitization is, undeniably, necessary to compete in retail today. And as competition increases, the interaction that the consumer has with a company becomes more important. With the rising digital capabilities and…
Like every year, through exclusive analysis and survey with CEOs of top technology companies, Gartner has brought to the front a list of technology trends for 2022. These trends according…
Digital transformations all across India has led to the growth of the e-commerce industry and the D2C brands. With this, the customer’s expectations from the brands in terms of fulfillment…
The C-suite has been increasingly focused on the customer and the need to tailor and nurture these relationships to maintain long term customers and drive profitable growth. In a recent…
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